Utilities Contact Info

The following is meant as a helpful resource for our incoming tenants to contact the companies that provide utility service to our apartments. It is up to you to decide which of these you wish to use, and you alone are responsible for setting up accounts with those services. It is important to make these arrangements PRIOR to moving in, to assure that there is no lapse in service.

ELECTRICITY:

NYSEG: provides electric service delivery to the entire Ithaca area. You can set up new accounts, turn service on and off, pay your bill and much more via the website. For those of us who need to talk to someone (albeit wading through a long mess of auto answering first!) Phone number: 800-572-1111

For a life-threatening electricity emergency,
call NYSEG at 1.800.572.1131 or contact 911

PLEASE NOTE: You can chose whom you buy electricity from, and NYSEG will be the delivery system. There are far too many of these providers to list here. We suggest you start with NYSEG and research providers and their rates. You can also chose to buy electricity from NYSEG.

PROPANE GAS:

please note: all our places use PROPANE gas, NOT natural gas. NYSEG does NOT provide propane gas. There are several providers of propane gas in the Ithaca area. We have worked with all of the following, and of these, have had the longest term and most successful business relationship with Mirabito (formerly Andree Petroleum) All of our utility rooms are set up with Mirabito as our fuel provider, and most of our tenants also contract with them. The advantage of this is simply this: if there are any issues that arise, a quick phone call from Ann to the folks at Mirabito is virtually guaranteed to solve the difficulty. That said, you are welcome to contract with the gas company of your choice.

IMPORTANT! If you smell the rotten egg odor of gas, call your gas provider, NOT NYSEG 

Mirabito: Phone number: 607.272.2250

Ehrhart Energy: phone number: 888.523.7186

Suburban Propane: phone number: 607.753.3254 

LAND LINE PHONE SERVICE, INTERNET, TV:

Frontier Communications: Provides land line phone service, Internet, and satellite TV to the following apartments: All the Freeville properties (405, 407 and 409 Main Street and 207 Irish Settlement, (which is also technically a “Freeville” property, according to the post office, despite being closer to Dryden!) as well as 1682, 1692, 1710 and 1718 Ellis Hollow.  Website: https://frontier.com/residential  You can sign up for service on/off, pay your bill and much more online. Phone number: 1.800.921.8101

Verizon: Provides land line phone service, internet and TV to the following apartments: 1639 and 1643 Ellis Hollow. Phone number: 1-800-VERIZON (1-800-837-4966)

Time Warner Cable: Provides phone, internet and TV to all places EXCEPT 207 Irish Settlement. Phone number: 1-800-892-4357

TRASH PICKUP AND RECYCLING:

Tompkins County Solid Waste: Their website is quite helpful! Below is their list of garbage haulers with whom you can contract to pick up your trash. You may also opt to save the cost of a trash collector and take it to the transfer station yourself. Details about Ithaca’s bag and tag trash system, recycling, electronics and hazardous waste disposal and more can be found on their website.

If you chose to hire a hauler, check with your neighbor in your building to see who they use, and perhaps avoid duplication of effort.

Company Mailing Address Phone
Alternative Waste Service PO Box 71Newfield, NY 14867 607-564-7717
Casella Waste Systems, Inc. PO Box 349Newfield, NY 14867 607-277-3000
Doug’s Trash Removal 105 W. South St.Groton, NY 13073 607-898-3220
Mike’s Garbage Service 119 Crestview LaneNewfield, NY 14867 607-564-9286
S&S Disposal 398 Buffalo Rd.Brooktondale, NY 14817 607-539-6535